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Terms & Conditions

Users of the web site accept and agree to respect all the conditions included in this declaration. If Users do not accept these terms, KONKHO BRAND s.l. reserves the right to ask the Users to refrain from using the web site. The access and the use of the web site are for personal use only. The web site is owned by KONKHO BRAND s.l. At any time KONKHO s.l. can modify the contents of this site, including the commercial terms expressed therein, without giving any notice. KONKHO s.l. declines all liability regarding the possibility that, due to a particular configuration of the computer used by the customer or a malfunction, the colors of the products displayed on our site showing slight differences to the original ones. Sales agreements may be drawn up in any of the following languages: Spanish, English.

CONTRACTING PARTIES

The sales agreement is intended as drawn up between:

  • KONKHO BRAND SL , with VAT number ESB87506168 registered in Madrid (Spain) by Spain Mercantile Register in volume 34404, sheet 46.
  • Customer: the physical person or legal entity who has placed an order through the website, which has been accepted by KONKHO BRAND S.L.

No other contractual conditions shall apply, even if not specifically refused by KONKHO BRAND s.l.

APPLICATION OF THE GENERAL CONDITIONS OF SALE

Before making a purchase, the Customer is asked to read these General Conditions of Sale in full. The Customer is authorised to save them, copy them, download a copy of them and/or print them out. For any further information, the Customer may contact KONKHO BRAND s.l. at the customer service e-mail address info@konkho.es. As part of the formalities established for placing a purchase order, the Customer declares having viewed the formalities and that he accepts the General Conditions of Sale in full. The General Conditions of Sale may be amended by KONKHO BRAND s.l. as required. Any amendments shall take effect at the time of their publication on the website. The Conditions current as of the time of purchase shall apply to each relevant sales agreement.

CONDITIONS OF SALE | DESCRIPTION AND CHARACTERISTICS OF THE SERVICE FOR THE SALE OF THE PRODUCTS

The service for the sale of the Products operating on the website entails the registration, access to choices, choice of Products, on-line transmission of the purchase order and, where accepted, the on-line acceptance of the purchase order.

Registration:

Purchase and/or registration also entails giving consent to the processing of one’s personal data. In the event of registration, the Customer must keep his password with utmost diligence. The Customer must undertake not to allow any third parties that he has not specifically authorized to do so to use the service. The Customer therefore accepts all liability for any such third party use and conduct on the internet. In the event of loss or theft of the Customer’s password, the Customer shall have the right to enable the new password issue procedure available from the website. For deleting your account, please contact the Customer Service e-mail address.

info@konkho.es

 

Purchase order:

Each purchase order submitted to KONKHO BRAND s.l. must clearly specify the Product code, its description, quantity and addressee name and address. The website order procedure gives the Customer the option of identifying and correcting any errors in data entry prior to sending the purchase order. Purchase orders sent by Customers constitute proposed contracts that are binding for the Customer. As confirmation of the receipt of order, KONKHO BRAND s.l. shall send the Customer a summary e-mail to the e-mail address specified during registration. Said e-mail is for information only. It does not therefore constitute acceptance by KONKHO BRAND s.l. of said order.

Purchase order acceptance and conclusion of the sales agreement:

KONKHO BRAND s.l. reserves the right, at their own discretion, to accept or refuse purchase orders submitted by Customers. KONKHO BRAND s.l., who undertake to process the Customer’s order (or to inform of possible problems) in a timely manner and in any case within 7 days as from the day following the date on which the Customer submitted the order. It is agreed that order processing is subject to effective Product availability. Should the Product be unavailable and/or in the event that KONKHO BRAND s.l. should refuse the order, KONKHO BRAND s.l. shall inform the Customer of such in a timely manner, and reimburse him any amounts paid. In this case, the Customer shall have no right to any further indemnity or compensation. No orders shall be accepted where submitted by parties who are not legally of age.

Archiving of the sales agreement:

The sales agreement shall be archived in the website. The Customer may access this at any time by following the viewing procedure provided by the website.

PRODUCT CHARACTERISTICS

Products are shown in the on-line catalogue in as realistic a manner as possible. The images are provided for general information only and may not be absolutely identical to the actual Product. The Products shown in the on-line catalogue may be purchased while stocks last, without prejudice to the right of KONKHO BRAND s.l. to cease availability of any Products at any time and/or alter their characteristics. KONKHO BRAND s.l. also reserves the right to update the on-line catalogue at any stage, altering the range or number of Products available.

PRODUCT PRICES AND CURRENCY

The price of the Products is as resulting from the price list published on the website, current as of the time of order submission by the Customer. The prices of the Products published on the website are given in the currency chosen, inclusive or standard packing and/or packaging costs and VAT. VAT rates are calculated according to Product type (if applicable). Prices are exclusive of transport and delivery costs. All the above costs (delivery and or special packing/packaging) not included in the price of the Products published on the website, will be separately specified in the order summary and confirmed in the order acceptance e-mail sent to the Customer by KONKHO BRAND s.l.

Furthermore, for deliveries to be made to other countries outside EU, the Product prices published on the website are always intended exclusive of:

  • any taxes and/or duties applicable to the sale.
  • any customs taxes and/or duties.
  • any further taxes and/or charges applicable to the delivery of the Products ordered.

The Customer must pay all customs taxes and duties applicable in the country to which the Products ordered are delivered. Any and all additional charges and costs in relation to the release of the Products delivered from customs shall be at the exclusive expense of the delivery addressee. Published prices and final invoices are in Euro or in other Currency according our prices list for the shipping country. Final credit card and PayPal debited amounts may vary based on currency fluctuations and bank commissions. KONKHO BRAND s.l. encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.

CREDIT CARD PAYMENT

Payment by Visa, Mastercard and American Express credit cards must be made on-line at the time of sending the purchase order. The Customer shall be asked to supply details of his credit card account in the purchase order. The request for debit of the corresponding amount shall only be made once the order has been completed. The data of the Customer’s credit card sent during purchase order submission is not accessible to KONKHO BRAND s.l., or to any third parties. The data is therefore received in a secure manner protected against unauthorized access, on secure servers pertaining to who process credit card payments on behalf of KONKHO BRAND s.l. Once KONKHO BRAND s.l. as received confirmation of payment, they shall proceed to prepare and dispatch the purchase order. Please visit: www.paypal.com for complete information regarding Paypal.

Credit Card Security:

KONKHO BRAND s.l. Clients are guaranteed maximum Credit Card security because all transactions are processed by Paypal. KONKHO BRAND s.l. customer service agents will not ask for nor accept credit card numbers and/or expiration dates.

VERIFIED PAYPAL ACCOUNTS PAYMENT

By choosing the Paypal payment method the customer can pay directly through your Verified PayPal Accounts. We accept Paypal payment from Verified accounts and reserve the right to ship the goods to the address on the account verified by PayPal. Payments sent from unverified Paypal accounts will be canceled.

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